Everything a patient or family member needs to know before, during and after a visit to a BR Healthcare hospital. All steps below are general guidance and are editable from WordPress.
Patient journey
From first contact to follow-up
- Check eligibility
Find out whether you may be covered under Ayushman Bharat (PM-JAY) or another panel, or whether you would like to explore affordable cash options. - Understand Ayushman Bharat
Read our simple guide to what the scheme is and how it may apply to you. - Find a BR Healthcare hospital
Choose the hospital nearest to you and check its status and departments. - Contact or visit
Call, WhatsApp or walk in. Our front desk will guide you on what to bring. - Registration
Register at the reception with your identification and any scheme or insurance details. - Verification
Our coordinators help verify scheme or insurance eligibility as applicable. - Consultation
Meet the consultant, who will assess your condition and discuss the treatment plan. - Investigations
Diagnostic tests may be advised to confirm the diagnosis and plan treatment. - Treatment
Receive care as per the plan agreed with your doctor. - Discharge and follow-up
Get discharge instructions, medicines and follow-up dates before you go home.
Before you visit
What to bring
- Photo identification
- Ayushman card or other scheme / insurance details, if applicable
- Previous reports, prescriptions and discharge summaries
- A family member or attendant, if possible
Ways to pay for care
Ayushman Bharat (PM-JAY)
Free covered treatment for eligible beneficiaries at empanelled hospitals, subject to scheme rules.
Government panels
CGHS, ECHS and other government panels, where the hospital is empanelled.
Insurance & TPA
Private insurance and TPA cashless facilities, where tied up.
Cash / affordable pricing
Transparent, affordable pricing — and charitable options where applicable.
FAQs
Patient questions
Frequently asked questions will be added soon.
Still have questions?
Our team is happy to help you plan your visit.